Customer Reviews

Read what our customers had to say!

Matt from Chimney USA and his apprentice Brett were clean, took shoes off at the door, polite, and very respectful. Great experience from initial phone consult to completion of level 1 inspection. Would highly recommend Chimney USA for their expertise and customer service.

– Sean C.

Very impressed with Chimney USA. I had chimney damage from a branch falling and they had to come out multiple times. I shopped around and the prices were the same as any other chimney company however what I really like is how responsive they were. They answered phone calls, emails, and texts quickly and were always on time for scheduled appointments. We had to discuss some options on what repairs I needed for my chimney and I never felt they were over selling me. I highly recommend them

– Jeff B.

Absolutely the best! Trust worthy, reliable and reasonable! They are very detailed with their inspections and even include photos. They respond quickly as well. I highly recommend!

– Susan K.

Brett came out to assess the chimney/ fireplace. Took photos and informed me of his findings & due to style of chimney the company doesn’t provide the work I need

He was so professional and polite with answering all my questions! I would definitely RECOMMEND this company even though I was not able to use their service(s)

– Kaye W.

The experience was outstanding! Brett and Eugene couldn’t have been anymore professional and both were very clear on their explanation of what needed to be done. They provide safe options for us to choose and were thorough with their work and cleanup. We would highly recommend this team for any future chimney work.

– Kirk A.

He was on time and very friendly. He knew his stuff and gave an honest and simple breakdown of items to be repaired and even got one of our fireplaces we didn’t know worked operational. Would absolutely recommend!

– Kelly P.

This is our second year having this company inspect our fireplace and chimney. We had it cleaned this year and the process was very quick and clean. We will continue calling here for our annual inspection and cleaning.

– Robyn M.

We were having our chimney inspected and our rep Matthew Mousseau went above and beyond with his service and knowledge. We will recommend Chimney USA and Matthew to anyone. Thank you guys for the amazing service.

– Jamaar F.

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1248 Veranda Way Chesapeake, Virginia 23320

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